A. Personal Information Definition
Personal information is information that identifies an individual or is directly associated with a specific person or entity such as a name, address, telephone number, email address, or information about activities which can be directly linked to that person (doesn't include credit card information).
B. Collection of Personal Information
We collect the personal information that you provide us, such as when you:
- Sign up for or register on the Website.
- Register to use the Website or sign up for news or notifications of specials or other promotions on the Website.
- Place an order or purchase services on our Website or over the phone(doesn't include credit card information).
C. Use of Personal Information
The personal information we collect is generally used to process your requests, provide you with high-quality service, tell you about opportunities we think will be of interest, and understand your needs so that we can serve you better. For example, we may use your telephone number, your email or your postal address to: (1) alert you about product recalls or safety issues; or (2) special opportunities and programs. If you prefer not to receive Promotional Information from us, we make it easy for you to let us know. You may contact us at any time to decline Promotional Information (see Choice below).
D. Sharing of Personal Information
We do not sell, rent, share or disclose personal information to third parties without your prior consent, except in the limited circumstances described below:
- Our Contractors
We may contract with others to perform tasks or services on our behalf. For example, to email information about special offers, or to analyse data. If any of our contractors need access to your personal information, we require that they promise to use the information only to perform the tasks we have engaged them to perform. We also require that they maintain the confidentiality of the information and/or return the information to us when they no longer need it.
E. Other Uses and Disclosures
In addition, we may use or disclose personal information in the good faith belief that we are lawfully authorized to do so, or that doing so is reasonably necessary to protect you, to comply with legal process or authorities, to respond to any claims, or to protect the rights, property or personal safety of the Website, Us, our clients, our employees or the public.
We give you the opportunity to opt-out of receiving certain information or to request that certain information not be shared with third parties, including Promotional Information, by giving you numerous methods to inform us of your decision. Your choice to opt-out will not apply to your spouse and any add-on members. If you do not want us to share information with third parties receive Promotional Information or emails, you can: (a) call our customer service representatives on +971 (4) 3383283 and (B) email HERE.
G. Online Specifics
- What Are Cookies and Are You Required to Accept Them?
- Use of the Website by Children
We encourage parents to take an active interest in their children's use of the internet. We do not intend to collect information from children who are under 18 years of age. If you are under 18 years of age, you should not provide information on the Website and should ask your parent to do so for you.
- Online Links to Other Websites
- Retention of Information we Collect Online
Information we automatically collect as a result of your online activity is generally not retained in a personally identifiable form, or if the information is personally identifiable, we retain it only long enough for us to perform studies and analyses related to our Website. The exception would be information we need in order to investigate fraud or problems associated with particular transactions or events.
H. Questions or Concerns
If you have any questions or concerns about this Privacy Statement or would like to contact us for any reason, you can do the following:
- Call our Customer Service representatives at +971 (4) 3383283.
- Email us here.
- Write us at: PO Box 5571, Dubai, United Arab Emirates.
I. Changes to this Privacy Statement
We reserve the right to change this Privacy Statement at any time, but will alert you that changes have been made by indicating at the bottom of the Privacy Statement the date it was last updated. We encourage you to review our Privacy Statement to make sure you understand how information you provide will be used. If there is ever a material change to how we use information you provide and the new uses are unrelated to uses we disclose in this statement, we will communicate the changes in advance.